Gold CRM

Terms & Conditions

Effective July 26, 2026  ·  Last updated July 26, 2026

1. Agreement to these terms

These Terms and Conditions are an agreement between you and GOLD CRM LLC, doing business as Gold CRM ("we," "us," or "our"). They govern your use of goldcrm.net, the Gold CRM platform, our online courses, and our text message program.

By using our website, buying a course, creating an account, or opting in to our text messages, you agree to these terms. If you do not agree, please do not use our website or services.

2. What we provide

  • Access to the Gold CRM customer relationship platform
  • Setup, onboarding, and training services
  • Self paced online courses, including videos, written lessons, quizzes, assignments, final tests, and certificates of completion
  • Customer support by phone, email, chat, and text during business hours

We may change, improve, or discontinue any part of our services. If a change materially reduces what you paid for, we will notify you.

3. Your account

You must be at least 18 years old to create an account. You agree to give accurate information, to keep your password confidential, and to tell us right away if you believe someone else has used your account. Accounts are for one person. Sharing login credentials or course content with people who have not paid is grounds for suspension without a refund.

4. Text message program

Gold CRM operates a text messaging program for customers and for people who ask to hear from us. The full details of that program are below.

SMS program disclosure

Program name
Gold CRM, operated by GOLD CRM LLC
What we send
Replies to your questions, appointment reminders and confirmations, account and billing notifications, course progress and assignment updates, customer support conversations, and, if you separately opted in, marketing and promotional messages about our courses, services, and events.
How you opt in
By agreeing to the consent language in our website chat, by texting us first, by giving us your number and permission verbally during a call, or by signing an agreement or order form that includes text message consent. Consent is never a condition of purchase.
Message frequency
Message frequency varies based on your activity with us and your account status.
Cost
Message and data rates may apply. We do not charge for the messages, but your mobile carrier may. Contact your carrier for details about your plan.
How to stop
Reply STOP to any message from us at any time. You will receive one confirmation message and then no further messages. You may also call (918) 301-6975 or email [email protected]. Reply START to begin receiving messages again.
How to get help
Reply HELP to any message, call (918) 301-6975, or email [email protected].
Carrier liability
Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent are never shared with any third party. See our Privacy Policy.

You are responsible for telling us if you give up a mobile number that you registered with us. You agree to indemnify us for messages sent to a number you no longer control but did not report.

5. Pricing, payment, and refunds

Course prices and platform fees are shown at checkout before you pay. Prices are in United States dollars and do not include applicable taxes unless stated.

Promotional codes

Promotional codes must be entered at checkout to apply. Codes cannot be applied after a purchase is completed. Each code has its own rules, which may include an expiration date, a limited number of uses, and a restriction to specific courses. Codes have no cash value and cannot be combined unless we state otherwise.

Refunds

Course purchases may be refunded within 7 days of purchase if you have completed less than 25 percent of the course. Refund requests go to [email protected]. After 7 days, or once you have completed 25 percent or more of the course, or once a certificate has been issued to you, purchases are final and not refundable.

Recurring charges

If you buy a subscription, it renews automatically at the stated interval until you cancel. Cancel at any time by contacting [email protected] before your next billing date. Cancelling stops future charges and does not refund charges already made.

6. Course content and completion

Courses are self paced. Access continues for 12 months from the date of purchase. Some courses require a passing score on a final test, and some require you to submit a video, audio, or written assignment that our team reviews and approves before the course is marked complete. If we ask you to redo an assignment, we will tell you specifically what needs to change and you may submit a replacement.

Certificates of completion are issued only after all required work is finished and approved. A certificate confirms that you completed our training. It is not a license, a government credential, or a professional certification, and it does not guarantee any business result.

7. Assignments and recordings you submit

You keep ownership of any video, audio, or written work you submit. You give us permission to store, view, and review that work for the purpose of grading it and supporting your course. We will not publish your submission, show it to other students, or use it in advertising without your separate written permission. You agree not to submit anything unlawful, that infringes someone else's rights, or that contains another person's private information without their permission.

8. Acceptable use

You agree not to:

  • Copy, resell, record, or redistribute our course content
  • Share your login with anyone else
  • Use our services to send unlawful, deceptive, or unsolicited messages
  • Attempt to gain unauthorized access to our systems or another user's account
  • Interfere with the normal operation of our website or platform
  • Use automated tools to scrape or download our content

We may suspend or terminate access for any violation, without refund.

9. Intellectual property

All course videos, written lessons, workbooks, quizzes, tests, templates, graphics, and the Gold CRM name and logo are owned by GOLD CRM LLC or licensed to us. Purchasing a course gives you a personal, non transferable, non exclusive license to view the content for your own use. It does not transfer ownership of anything.

10. Third party services

Our services rely on third party providers for payment processing, message delivery, email delivery, and hosting. Your use of those services may also be governed by their own terms. We are not responsible for outages or errors caused by a third party provider.

11. No guarantee of results

Our courses teach methods and strategies. Your results depend on your effort, your market, and factors outside our control. We make no promise of any specific income, loan volume, transaction count, or business outcome. Nothing in our training is legal, tax, financial, or professional advice.

12. Disclaimer of warranties

Our website, platform, and courses are provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non infringement. We do not warrant that our services will be uninterrupted, error free, or secure.

13. Limitation of liability

To the fullest extent allowed by law, GOLD CRM LLC and its owners, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, arising from your use of our website, platform, or courses. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim arose.

14. Indemnification

You agree to defend and indemnify GOLD CRM LLC against claims, damages, and costs, including reasonable attorney fees, arising from your violation of these terms, your misuse of our services, or your violation of any law or third party right.

15. Governing law and disputes

These terms are governed by the laws of the State of Oklahoma, without regard to conflict of law rules. Any dispute will be brought in the state or federal courts located in Rogers County, Oklahoma, and you consent to that jurisdiction.

16. Changes to these terms

We may update these terms. When we do, we will change the "Last updated" date at the top of this page. If a change is significant, we will notify you by email or by a notice on this site. Continuing to use our services after a change means you accept the updated terms.

17. How to contact us

GOLD CRM LLC

12965 Eagle Crest Dr

Oologah, OK 74053

Phone: (918) 301-6975

Email: [email protected]

GOLD CRM LLC · 12965 Eagle Crest Dr, Oologah, OK 74053 · (918) 301-6975 · [email protected]

Copyright 2026 GOLD CRM LLC. All rights reserved.

Message and data rates may apply. Reply STOP to opt out of text messages. Reply HELP for help.