Terms of Service Gold CRM LLC Effective Date: June 12, 2026 These Terms of Service ("Terms") govern your use of the website located at www.goldcrm.net and the services offered by Gold CRM LLC ("Gold CRM," "we," "us," or "our"). By accessing our website, submitting a form, or using our services, you agree to these Terms. If you do not agree, please do not use our website or services. Our Services Gold CRM LLC provides customer relationship management software, marketing technology, and related services, including advertising campaign support and text and email communication tools for business clients. Specific services, pricing, and deliverables are described in the applicable service agreement or order between you and Gold CRM LLC. SMS/Text Messaging Program By submitting a form on our website and checking the consent box, you agree to receive text messages from Gold CRM LLC related to your inquiry and account. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send you a message confirming you have been unsubscribed, and you will no longer receive SMS messages from us. To rejoin, sign up again through our website or reply START. If you experience issues with the messaging program, reply HELP for assistance, or contact us directly at [email protected] or +1 918-301-6975. For information about how we handle your data, please review our Privacy Policy at www.goldcrm.net/privacy-policy. Acceptable Use You agree to use our website and services only for lawful purposes. You may not use our website or services to transmit unlawful, harassing, or fraudulent content, attempt to gain unauthorized access to our systems, interfere with the operation of the website, or violate any applicable laws or regulations, including telemarketing and text messaging laws. Intellectual Property All content on this website, including text, graphics, logos, and software, is the property of Gold CRM LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission. Disclaimers Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the website will be uninterrupted, error-free, or secure. Nothing on this website constitutes legal, financial, or professional advice. Limitation of Liability To the fullest extent permitted by law, Gold CRM LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim arising out of these Terms or your use of the website shall not exceed the amount you paid to us, if any, in the twelve months preceding the claim. Indemnification You agree to indemnify and hold harmless Gold CRM LLC and its owners, employees, and agents from any claims, damages, losses, or expenses, including reasonable attorney fees, arising from your use of our website or services or your violation of these Terms. Changes to These Terms We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms. Governing Law These Terms are governed by the laws of the State of Oklahoma, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Tulsa County, Oklahoma. Contact Us If you have questions about these Terms, please contact us: Gold CRM LLC 9525 E 81st St, Ste B-1719 Tulsa, OK 74133 Email: [email protected] Phone: +1 918-301-6975